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  1. Home
  2. > Terms & Conditions

Terms & Conditions

Shop information

Oyama co.,Ltd.

Address
5-30-19 Kamijyujyo,Kita-ku,Tokyo 114-0034 JAPAN
Phone
03-3908-0338
Email
info@heavyrotation.jp
Contact person
Hiraga Masatoshi
Shipping & Handling
・ Shipping Fee by EMS(Shipping Cost), SAL(Shipping Cost),FedEx(Shipping Cost),DHL(Shipping Cost)
※ Shipping costs include export packing fees.

・ The prices we offer do not include value-added tax(VAT), import tax, or any other taxes. Customers are required to pay all taxes and duties and customs fee directly upon receipt of products.
Terms of payment
After you decide the order, and you registered an address, you log in to Paypal and pay via Paypal.

The details of the PayPal payment are as follows.
・ The product price
・ Shipping Cost(EMS,SAL,FedEx,DHL) ※ Shipping costs include export packing fees.

※ The consumption tax of Japan is not included.(Case of Export)
How to Order
Order from a shopping cart.
1. Click [Add to Cart] to put the item into your shopping cart.
2. Click [Checkout] to view the items in your shopping cart.
3. Enter your information and the delivery address.
4. Select the payment of Paypal.
5. Select the delivery method EMS or FedEx.
6. Receive a confirmation email. Check the details of your order.
Shipping timeframe
After we confirm the receipt of payment, We'll send it within 2-3days(Max 7days)from Japan.
Payment
PayPal
Exchanges/returns/cancellations
We will not accept cancellation caused by customers.

We will not accept returns for any reasons except for obvious initial defects.

Due to the nature of this product, we will not be able to accept any exchanges or returns because of the customers' personal preferences.

It not be cancelled or modify once the order is processed, therefore please make sure that you have the right order processing it.

Please contact the situation us within seven days when the ordered commodity is suffered and it reaches.

We shall issue a replacement where possible.
If a replacement is not possible, we shall give a full refund of the price you paid for the item.

We will cancel your order if the payment had not been properly made until the due date.
Please place your order after reading and agreeing with the notes below.
・ Please confirm the voltage indication on the product and the voltage at your location of use.

・ The prices we offer do not include value-added tax(VAT), import tax, or any other taxes. Customers are required to pay all taxes and duties and customs fee directly upon receipt of products.

・ We will not accept returns for any reasons except for obvious initial defects.

【Non-return policy】

Due to the nature of this product, we will not be able to accept any exchanges or returns because of the customers' personal preferences.

Please note that we do not accept returns or exchanges in the following cases.

・ The products which passed after the arrival of the product on 7days.

・ The products that has been processed or damaged by the customer.

・ The products that have been used by the customer even once.
Regulatory license information
高度医療機器販売許可番号:第 4501191200017 号
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