Country:Germany
Item:Rice cooker
*Comments*
Hello, I received the goods today.
Perfect, thanks a lot !
Best regards,

Country:Indonesia
Item:Souvenirs
*Comments*
Dear Hiraga san
It's OK
Terima Kasih

Country:Austria
Item:Rice Cooker
*Comments*
I am so happy because my Zojirushi rice cooker finally arrived yesterday!
Thank you very much. My first batch of rice is cooking right now. :-)
I was very satisfied with your prompt assistance, and would happily purchase from you again in future.

Country:SWITZERLAND
Item:Ricecooker 
*Comments*
Thankyou verymuch.
I am very happy with the ricecooker.
I have recieved the ricecooker very much in time.
I really appreciate your prompt and freindly business.
I certainly would like to do business with you in future.

Country:Canada
Model:Rice Cooker
*Comments*
Dear Hiraga,
Thank you for the quick service.

Country:Hungary
Model:Rice Cooker
*Comments*
I just got the package now.
Thank you very much for your help.
The customs was little long time.
I hope we can meet…
Happy good weekend to you!
ありがとう

Country:Israel
Item:Ricecooker
*Comment*
Dear Masatoshi San,
I received the rice cooker and prepared good rice. Thank you very much for your excellent service. I will put my feedback in your website. Also I will forward your store details to my friends in Israel who are interested in similar products.

Country:French Polinesian
Item:Rice Cooker
*Comment*
Hi Masatoshi san,
I have picked up today the 2 packages from the post office and tried out the rice cooker and it worked just fine.
I just wanted to thank you for the great service you provided and especially the fast delivery.
I will definitely recommend your website to all of my friends.
Thank you very much.
Best regards.
Matane.

Country:Norway
Item:Rice Cooker
*Comment*
Hello Hiraga,
I received the rice cooker this morning and tested it.
The package is in very good condition, thank for your good packing. Also thanks for your kind help on custom declaration.
The cooker looks very beautiful, I like it, and it works very well.
Products from Japan are in high quality and reliable!
This is a fantastic shopping experience; hope to do shopping again in your store later on.
Have a nice day!

Country:Australia
Item:Rice Cooker
*Comment*
Thank you for the prompt delivery. I have just received the product today.

Country:Australia
Item:Rice Cooker
*Comment*
Dear Hiraga-san
It arrived today, and works fine. The white rice is perfect. Next i will try GABA. Thank you.

Country:Italy
Item:Rice Cooker
*Comment*
Thank you very much, the Rice Cooker is great!
I have attached a review about it and you may place it on the website.
Have a Merry Christmas and a Happy New Year!

Country: United America
Item:Rice Cooker
*Comment*
Hiraga-san,
The rice cooker arrived and I like it very much. Thank you for helping me buy this unit.

Country:Germany
Item:Rice Cooker
*Comment*
Dear Hiraga,
I received it yesterday. Everything is fine.
Thank you very much for your excellent service.

Country:Switzerland
Item:Rice Cooker
*Comment*
Product received.
Thank you Hiraga.
Best.

Country:Poland
Item:Rice Cooker
*Comment*
I would like to confirm that finally I got physically rice cooker. It took some time mainly because I was away for a while and couldn't arrange all custom formalities needed here in Poland. Anyway now it is all done. Rice cooker looks great and I am preparing for the first cook. I would like to thank you for very quick and professional action.
Maybe we can do something together in future again.
Best regards

Country:Australia
Item:Rice Cooker
*Comment*
Thank you very much for your e-mail, it was very kind of you.
In Australia we use 220 to 240 volt so I think the rice cooker will work here.
Would you let me know approximately when you might be sending it.
kind regards

Country:Russia
Item:Rice Cooker
*Comment*
Perfect japanese service!

Country:U.S,A
Item:Rice Cooker
*Comment*
Thank you Hiraga-san
Best!!

Country:Spain
Item:Rice Cooker
*Comment*
Dear Hiraga:
I recived the rice cooker today. What an unpleasant surprise when the postman told me that I had to pay 5.800 jpy on taxes. It was my fault because I did not read all details on your web. Anyways, I think that you should remark this issue when people is ordering or estimate how much extra money you have to pay on taxes. I paid 15800 jpy for the rice cooker an 14400jpy for delivery and taxes, ridiculous.
Excluding this incident, the procedure was perfect.
Best regards.

Country:China
Item:Rice Cooker
*Comment*
Good use of this one
Good use of the electric rice cooker,i love this very much

Country:Russia
Item:Rice Cooker
*Comment*
Dear Hiraga
I use the rice cooker almost every day for 5 months. I cook mainly rice.
I use different Menu settings. The rice cooker works well.
I am very happy with purchase!
Despite the long delivery in the future I hope to use your store again.
Have a nice day!
Best regards

Country:Australia
Item:Electric Pot
*Comment*
I have this now. Thank you very much :)

Country:U.S.A
Item:Rice Cooker
*Comment*
Rice pot came a few days ago. Thanks again.
Everything is fine

Country:France
Item:Rice Cooker
*Comment*
Hello, thank you very much for the super fast delivery of the rice cooker, everything works great!

Country:Israel
Item:Rice Cooker
*Comment*
I'm pleased to inform you that the product has been delivered.
I will have the chance to check it only later but I wanted to thank you for your rapid reaction and service.

Country:Slovakia
Item:Rice Cooker
*Comment*
Dear Hiraga san..
We received Your Shipment safetly..
Everything is OK.
It works perfect..
Arigatou gozaimasu..
Best wishes..

Country:Finland
Item:Rice Cooker
*Comment*
I received the Zojirushi NP-HLH10XA today and it seems to work great. Thank you for good service!

Country:Switzerland
Item:Rice Cooker
*Comment*
i received today the product!
I’d just let you know and that I am very happy about our service and product!
Thank you very much!

Country:U.S.A
Item:Rice Cooker
*Comment*
Yes, we received the rice pots. Thank you.

Country:Finland
Item:Rice Cooker
*Comment*
I received the rice cooker now. It was in Finland much faster, but
customs took some time.

Country:France
Item:Rice Cooker
*Comment*
The Zojirushi rice cooker arrived today at home.
Unfortunately I had to pay a custom tax of 110€ (approx. 15 000 JPY), but I was aware it could happen.
I can't wait to try it !
Thank you and have a nice week-end

Country:France
Item:Rice Cooker
*Comment*
just to inform you that i receive my rice coocker et it work great.
Thanks for all.

Country:Australia
Item:Rice Cooker
*Comment*
Dear Hiraga,
I have received the rice cooker and it is working great.
Thank you very much for your great service.
Will be happy to purchase from you in the future.
Thank you,

Country:France
Item:Rice Cooker
*Comment*
Hi Higara
I already received the rice cooker today.
Thank you very much for the nice package to transport it.
I will let you know good it works.

Country:France
Item:Rice Cooker
*Comment*
I received my parcel yesterday ; everything is perfect :
I thank you a lot for your seriousness.

Country:Sweden
Item:Rice Cooker
*Comment*
Dear Hiraga!
I have received the rice cooker Thank you very much!

Country:Hungary
Model:Rice Cooker
*Comments*
Hello Hiraga,
Thanks, the package has arrived!

Country:Germany
Item:Rice Cooker
*Comment*
Hello Hiraga san,
the cooker has arrived, everything is perfect.
Domo!

Country:Australia
Item:Rice Cooker
*Comment*
Dear Mr Masatoshi Hiraga,
I would like to let you know that I have already received the product.
Thank you very much for your time and all advice.

Country:Australia
Item:Rice Cooker
*Comment*
Dear Mr Masatoshi Hiraga,
Thank you for all information. The rice cooker is good and works well at the moment,
So no need to do anything at the moment.
It is good with your answer, that has helped us to know that if something happens, we have ways to deal with it.
All the best!

Country:Australia
Item:Rice Cooker
*Comment*
Dear Hiraga,
I've received the package today in the mail.
Thank you very much for your help.

Country:Australia
Item:Inner Pan of Rice Cooker
*Comment*
Dear Mr Masatoshi Hiraga,
Thank you very much for your help confirmation.
All the best to you & company.

Country:Slovakia
Item:Rice Cooker
*Comment*
Dear Hiraga,
I received rice cooker, everything is fine.
Perfect service, thanks very much.

Country:Australia
Item:Rice Cooker
*Comment*
Hello Hiraga-san
We have received the rice cooker today. I'm very happy with my second rice cooker purchase from you. Thanks again for the great service, and sending the Australian model cooker.

Country:Germany
Item:Rice Cooker
*Comment*
the parcel arrived in great condition. It was a pleasure doing business with your company.

Country:Russia
Item:Rice Cooker
*Comment*
Dear Higara!
Today I received the parcel. Thank you so much!!!!!!
I want to buy high quality Japanese rice and Japanese tea. You may advise the Japanese online shop. And what sort of rice and green tea is considered the most valuable?)

Country:Sweden
Item:Rice Cooker
*Comment*
Dear Hiraga,
I ordered the rice cooker (ZOJIRUSHI IH Rice Cooker & Warmer NP-HLH10XA(220V) [NP-HLH10XA] Selling Price: JPY34,800) on Sunday. I received the rice cooker on Friday. I am glad I paid the few extra JPY as I very much appreciate the speedy 5-day delivery! Last night, we made our first batch of sushi rice and it was perfect: I felt like I was living in Japan again.
I spent a lot of time researching about Zojirushi rice cookers (and consulted with some Japanese friends). I was confused about whether the plug would function well in Europe because the concept of “SE Plug” seems to be entirely Japanese (most of the world would understand a reference to the International Electrotechnical Commission list of plug types better). In any event, I rolled the dice and I am happy to report that a SE Plug works perfectly well in Sweden (which has voltage: 230 V, frequency: 50 Hz and type-F Power sockets, according to the IEC).
Customs was no problem (I paid about 870 SEK).
I also appreciated the slight discount for becoming a member (which takes minimal effort).
Fantastic shopping experience and will recommend to my friends in Europe that they should shop here!
Kind regards from Stockholm,

Country:Finland
Item:Rice Cooker
*Comment*
Hi!
Just when I sent you the previous email, post office contacted me and I received my rice cooker! Immediately I cooked japanese rice with it and my god, it was wonderful! Thank you very much for the good customer service and good product. I will most definitely tell all my friends and family members about your kind customer service. And I will recommend you if they are interested in ordering their own rice cooker! :)
P.S Strike in postal office hasn´t happened in years.

Country:Romania
Item:Rice Cooker
*Comment*
Hello Hiraga,
Just letting you know I have received the rice cooker today.
Thank you,

Country:Australia
Item:Rice Cooker & Electric Pot
*Comment*
Hi Hiraga, I received the parcel today, both items work well. I am very happy with the quality of the rice made in the rice cooker. The hot water pot works well.
The rice cooker came with a small gift box of 2 pairs of chopsticks too.

Country:U.S.A
Item:Rice Cooker
*Comment*
Hello,
today my husband picked up the package from the post office. We were really excited, that the
shipping was so quick.
The rice cooker was very well packaged and arrived in great condition! There were no extra fees, thanks.
And thank you so much for the beautifully wrapped present inside the box. The chopsticks are really very, very nice!
Overall it was a very pleasant experience dealing with you.
We cannot wait to try out this awesome machine this weekend.
Thanks again for a great transaction and all your help.

Country:Finland
Item:Rice Cooker
*Comment*
Dear Hiraga!
I received rice cooker. It's very nice and i am happy with it.... This model is new for me so i will learn more how to use it...
Thanks for your gif and good service.
P/s: I will purchase another product from you.

Country:China
Item:Rice Cooker
*Comment*
Thank you. The goods is well received.